FAQ

FRequently Asked Quesions

Here you will find answers to the questions that are often asked us. If your question is not there, just send us an email or call us.

Barefoot shoes in general

Feet are highly sensitive tactile organs. Feel what it is like to run on natural substrates again. Feel the dew of the fresh spring meadow under your feet or run barefoot in the sand again. Strengthen your muscles, prevent varicose veins, stimulate the metabolism. Run as much and barefoot as often as possible. If you are afraid of injuries, wear barefoot shoes and you are better protected, but go as if you were running barefoot. 

 

In the event of injuries or serious diseases of the movement apparatus, barefoot running can lead to overload damage. In such cases, barefoot activities should only be used with medical permission and support by a knowledgeable physiotherapist. Joggers should start slowly and the muscles, tendons and ribbons should be used to get used to (protected) barefoot walking for 15-18 weeks.

Certainly not, but our feet are no longer used to this due to the constant wearing of shoes. Most shoes change the gait dramatically. The foot sets on the heel through heel increase and damping and not in the forefoot center. The knee is often locked? And the impact forces affect both foot, knees, hips and back. The step becomes too long and the gait picture shifts. In principle, every step is like a small jump, but this is not possible at all in almost all conventional shoes, which can lead to stunning many muscles in the foot and a poor posture. Barefoot should always be started carefully, several times a week a walk of 15 - 30 minutes on soft soils would be an ideal entry. All barefoot shoes take on a protective function. An excessive change of conventional shoes on barefoot shoes will never make sense. Please also note our training tips.

Running barefoot strengthens the muscles of your feet, corrects your posture and relieves the joints.

You can not only, because the functional training is enormous optimization due to the improved floor input. Many well -known staff trainers and therapists use barefoot shoes themselves. Unfortunately, club owners make use of their house right from time to time and prohibit the models due to alleged danger from falling dumbbells or similar.

From the therapy area we can report that it makes sense to carry out climbing exercises with very soft soles because the foot muscles are extremely challenged. We know from customer information that our customers actively climb with barefoot shoes. In this case, however, we lack the expertise.

You have to start all over by doing your posture and correcting your usual running technique. Then you will gradually strengthen your leg muscles, as well as the lower leg tendons and bands. Your arch will also gradually adapt and will soon serve as natural protection. Keeping: chest out, head up and view to the horizon. As a help, you can try to remove your ears from your shoulders as far as possible (but do not overstretch!). Gang: take light, short steps. You should arise with the flat foot, with the weight on the ball of the foot. The ball of the foot is the hard piece of the foot right behind the big toe. Jump up and down on the spot a few times to find it. When you come up with the front part of the foot, you use your foot vault and the muscles and tendons of your foot to naturally dampen the impact. A good running technique increases this effect. (Study by Daniel Lieberman)

Many customers report with this problem that the thin upper material brings them relief.

In these cases, orthopedic surgeons very often recommend moderate barefoot running in these cases. The barefoot shoes are optimal protection against injuries.

Regular wearing barefoot shoes can strengthen the foot muscles and the foot vault can optimize. The changed posture can also strengthen the back muscles and the body erection by shifting the body's focus from the heel can lead to further improvement in well -being.

This depends on many factors such as running style and body weight. We recommend short units of 15 - 20 minutes on a soft background in the form of run ABC and regenerative runs. If this "runs" without any problems, please increase range and sometimes test harder reasons. We have feedback from customers who complete marathon runs with barefoot shoes. This is possible, but requires a perfect forefoot run. We rather advise shorter units and urgently ask the changed posture and the associated different muscular stress. Please also keep in mind that the lack of heel explosion loads the Achilles tendon in its original form. However, this can be shortened by carrying heel overheated shoes. Please give yourself and your body time.

Order

Of course you can order 2 different sizes. However, it is easier for you if you can measure your foot size beforehand, because then you get the right shoe for you.
 
This also saves the effort of the packaging and the return transport. Please keep in mind that the credit for the returned shoes ultimately also takes a few days. During this time, of course, you cannot have this money.
 
We have provided a video for measuring your feet. Here you can see vividly how easy to measure your feet is possible. You can find the video under the following link:

No, you can currently only order our shoes from online trading. This has the advantage for you that we can save costs and effort and thus offer you the best possible price.

Unfortunately there is currently no way to try our shoes on site. However, you are welcome to order several shoes to choose from and if you do not fit or not be exchanged within Germany and 30 days free of charge.

There are several ways like you to your new ones ZAQQ Shoes come. In addition to the phone, you can easily order the shoes in our online shop. Here you can see all the colors and information about the individual models at a glance.

Since we produce barefoot shoes in real manual work, the production costs are of course much higher than with other manufacturers of barefoot shoes. So that we can work efficiently, we prepare some production steps. Otherwise our shoes would be much more expensive. Our goal is to build the best barefoot shoe at the best price. 

As a rule, it takes 14 days, then all sizes should be available again. 

Health

Certainly not, but our feet are no longer used to this due to the constant wearing of shoes. Most shoes change the gait dramatically. The foot sets on the heel through heel increase and damping and not in the forefoot center. The knee is often locked? And the impact forces affect both foot, knees, hips and back. The step becomes too long and the gait picture shifts. In principle, every step is like a small jump, but this is not possible at all in almost all conventional shoes, which can lead to stunning many muscles in the foot and a poor posture. Barefoot should always be started carefully, several times a week a walk of 15 - 30 minutes on soft soils would be an ideal entry. All barefoot shoes take on a protective function. An excessive change of conventional shoes on barefoot shoes will never make sense. Please also note our training tips.

Running barefoot strengthens the muscles of your feet, corrects your posture and relieves the joints.

Many customers report with this problem that the thin upper material brings them relief.

Size advice

Barefoot shoes have to be wide so that the toes can move optimally. The toes cannot work in too tight shoes and the muscles stunted. Often initially also conveys the perception of self -perception, the so -called proprioception that the barefoot shoe is too large. We often wear too tight and short shoes.
People with a flat foot tension should choose a narrower variant. A lace -up shoe is better suited than a slipper or ballerina. A slightly higher shoe, which lies better due to the shaft height, often helps. If the eyelets are almost "overlapping" it often helps to take some volume out of the shoe. This succeeds with slightly thicker socks or a insole. So the foot in the shoe comes a little higher and fills the shoe better.

We have provided a video for measuring your feet. Here you can see vividly how easy to measure your feet is possible. You can find the video under the following link:

Pages/Groessenfinder

In the shoe itself you will find the size indicated indoors.
 
You can also find the delivered shoe size on your bill and the order confirmation.

Delivery

The goods are delivered worldwide. If your delivery country is not displayed, please send us an email with your order request.

The delivery costs will be displayed after entering your delivery country. Please note that when delivered outside of Germany, import levies (customs fees) may apply. These costs are not covered by us and must be paid for by you.

Material and care

The grain is the natural structure of the leather, comparable to the bark of a tree and the resulting grain in a parquet floor. Both can be hidden with a lot of color or a very rough grinding, but the structure of a very high quality natural product is precisely, because it is only processed very gently to get its unique character.

With a cloth or a soft brush, light dirt can be removed, stronger dirt can be cleaned with a damp lobe. When using impregnation sprays, please make sure that they are suitable for breathable materials.

Pinatex is a natural and vegan alternative for leather, which is obtained from pulp fibers of pineapple blades.

Pinatex does not need additional resources such as water, fertilizers or pesticides and is sustainable because it is a by -product of pineapple production.

We recommend a damp cloth and the use of "Organic Cream" for care. Please do not use impregnation spray. 

You can easily remove coarse dirt with a brush. With a warm, damp cloth, dried edges or spots can be removed. Alternatively, you can also maintain the complete shoe with a universal spray.

You can easily remove coarse dirt with a brush. With a warm, damp cloth, dried edges or spots can be removed. Then cream the leather thinly with a shoe cream. Alternatively, you can also maintain the complete shoe with a universal spray.

What you love ... .... that is what you care. This should also apply to high -quality shoes. Your shoes endure thousands of kicks every day, are covered with dirt and moisture, have to run over stones and other pointed objects and should always look perfectly styled. That is a mammoth task. Especially after the cold and wet season, one or the other shoes need a little more attention. You can keep your shoes in a new condition with simple means and little effort.

Our leather is very resistant and always shows its best side even at high stress. But as with every leather shoe, it takes a break to regenerate. Therefore, you should generally only wear your shoes for one day and then give them a day break. This is the only way to give the leather back the moisture absorbed and maintain its shape. For care, a dry brush is enough with which you best remove rough dirt every week. With a rough leder brush you can bring the velvety surface back into shape. Then the leather should be impregnated with a colorless rough leder spray. Due to the impregnation, the dirt is not so easy to adhere to the leather, e.g. rainwater can penetrate even worse into the shoe, since the natural protection of the leather is supported.

For models where the smooth side it was processed on the outside, you can also use an impregnation spray or apply colored shoe polish very thinly. After a short exposure time, polish the leather with a soft brush. Please only apply the shoe cream thinly, otherwise the leather can no longer breathe and the foot climate in the shoe is adverse.

With these simple measures you can enjoy the appearance of your leather shoes for a long time. 

Our leather is not treated or impregnated by us. We only process leather from well -known and certified tanneries in Germany and the EU, which not only print the topic of environmental protection but also live. Therefore, every leather of our shoes is a natural product that requires a certain amount of care depending on the use. If you prefer to do without care products such as: sprays, you are welcome to do so. An aged leather also has its very peculiar charm. 

sole

With our rubber sole you don't have to be afraid of harmful environmental influences. Whether at the petrol station or the workshop, our rubber is extremely resistant and is not so easy to dissolve into its components. Therefore, there are no restrictions in everyday use and for you there is no reason to think about such minorities.

The sole is only fixed with a glue and then sewn on the shaft by hand. A seam is an expression of skilled skills and much more constant than a pure gluing. So don't worry if the glue dissolves something. This can happen, but should not worry you.

A sole is always a compromise between flexibility, liability and wear. We also cannot invent perpetuum mobile. Barefoot shoes in particular live from owning the most thin sole that guarantees you maximum mobility. 
 
Our rubber sole has one of the lowest abrasion values ​​in the industry. We are particularly proud of that. This has already been proven by many publications. Martin Müller, for example, who ran from Gibraltar to the Nordkapp, says about our sole: 
 
"Despite its thin design, the sole hardly seems to have an abrasion. Even after a long distance over asphalt, there are no visible signs of wear."
 
So you can be sure with one ZAQQ You have sole one of the most advanced and durable soles in the area of ​​barefoot shoes. 
A shoe consists of many seams, not just the sole seam. A seam always means a hole in the material where the thread is guided. However, the great advantage of rubber is that the hole of the sole closes again immediately. In addition, we use polyamide as thread material that does not wear moisture inwards. So you don't need to be afraid of wet feet through our seam seam. 
 
On the contrary, the glue often dodges with moisture when shoes sewed. You can see that when you look at "normal" shoes in the area of ​​the kink fold. Often the sole of the shaft dissolves after several weeks. 

Exchange

Since we are 100 % convinced of the quality and design of our products, despite the individual preparation on request, an exchange and return right of 30 days after receipt is a matter of course. You have security with it, should yours ZAQQ Hardfoot shoes really don't like it, then you can send them back to us completely uncomplicated. 
 
Please send yours ZAQQ`s back to us in the original packaging. In this context, however, you should note that we can only guarantee you a refund or an exchange if the shoes are in perfect condition.
 
So that we can assign the return of your order, it is important that you have the return form from the Return portal Use. A Exchange of shoes In a different model or size, we take place with free return via our return portal and free new shipping.
At a full return (regardless of the choice of the shipping service provider or use of our return portal) we draw a reimbursement amount from the reimbursement amount Expression of EUR 3.90 away. You keep one Part of your order and you send a part back, fall no amount of expenses and you only wear the shipping costs already paid.
 
Should you Outside of Germany Then we cannot cover the costs for the return transport and you will be at your expense, unless the return is made due to an error that lies with us and from countries of the European Union. If this is the case, please select a standard shipping, because we will not reimburse any costs caused by express programs.
 
In the case of justified returns, which originate Outside the European Union Unfortunately, we cannot reimburse the transport costs.
 
As soon as yours ZAQQ`S have been arrived and checked, the credit is carried out immediately.
 
Alternatively, we will be happy to send you another one ZAQQ Model to or you get your chosen model in a different color.

Of course it happens that shoes do not fit you. Here you will find your return label (only available for order from Germany): 

Return portal ZAQQ

ZAQQ Wear shoes

We can confirm that the soles of our models offer effective protection against lying shards, lace stones or thorns.

Definitely! Due to the direct closeness to the floor and our Katschuks sole you have a surprising support and grip. 

It would be ideal if children did not even learn the original running movement by shoes. Older people are often unsettled whether it still makes sense for them to wear toe shoes/barefoot shoes. Under no circumstances depends on age, but possibly on the degree of symptoms.

Each foot is different, so there is no perfect fit. It does not matter whether you have a narrow or wide foot, because our cuts are designed for maximum comfort and cannot be compared to a conventional shoe. The stop at the foot is reached through the start of the shoe and the special lacing. So that the foot feels comfortable, the shoe shouldn't sit too tight. In addition, we use different strips for women and men. Just try it out, so far every foot has a suitable one ZAQQ found.

You can wear our shoes every day and in any weather. A leather shoe has many advantages because it is breathable on the one hand and offers a healthy foot climate, on the other hand it is very water and dirt repellent. So it does not matter whether the temperatures are high or low, in one ZAQQ Shoe is always a feel -good climate for your feet. 

In any case, however, the ambitious cycling, whether with the MTB or the racing bike, makes sense with special wheel shoes with very hard soles. Barefoot shoes are always suitable for a ride on the conventional bike with usual pedals.

There is that ZAQQ Prequel or Quintic as a winter variant with real lambskin feeding. 

Here you will find a selection of our winter models:

<< ZAQQ Winter shoes >>

payment

Of course we are very happy about customers who buy shoes regularly from us or several pairs ZAQQ´s own. This speaks for the quality and design of our shoes. However, quality from Germany also has its price. We therefore cannot offer a discount for our handwork. In our online shop you will find regularly reduced models.

Unfortunately, we do not offer the service of the VAT refund for customers whose order was delivered to Germany and was then transferred to the third country.

The payment options are displayed in the course of your ordering process. You have the opportunity to pay via PayPal, prepayment or Shopify.

If the reimbursement of a amount of money is necessary, the money will usually be reimbursed on the same way as it has reached us. This means that if you have paid, for example, via PayPal, you will also receive the reimbursement of your PayPal account.

You can easily find our account details in your order confirmation.